Reference

What You Should Know Before You Open an Account

7c773 operates under terms shaped for eligible regions — your ability to access the platform depends on your local law and the region you are in.

Jurisdiction-dependent accessbKash, Nagad, Rocket wallet terms applyAccount eligibility by regionUser rights and data retention coveredContact path for legal queries
7c773 What You Should Know Before You Open an Account
LEGAL CONTACT PATHS

How to Reach Us on a Legal or Policy Matter

If you have a question about how these legal terms apply to your account, or you want to request a review of a decision made under them, reach out through the channels below. We handle legal and policy queries separately from general account support — so flag the nature of your query when you first get in touch. Response times may vary depending on the complexity of the issue.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Flag your query as a legal or policy matter so our team routes it correctly from the start.

Email Support

Send a detailed message to our support address if your legal query needs a written record. Include your registered account name and the specific term you are querying.

Account Help Centre

The help centre inside your account holds copies of current terms and prior notices. Check there first — many policy questions are answered in the document archive.

ACCOUNT INTEGRITY

How 7c773 Handles Your Data and Account Security

We apply account-level controls to protect the data you share when you register and when you transact. This section covers what we collect, how long we hold it, and how you can request changes or deletion. Your wallet details — whether linked to bKash, Nagad or Rocket — are not stored in plain text on our systems; they are referenced only as transaction identifiers. If you want to update your registered payment method or request removal of your account data, the process starts through live chat or the email channel listed above.

Data Retention

Account data is held for the period required to manage your account and meet record-keeping obligations. You can request a summary of what we hold at any time through the support channel.

Cookie Handling

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are placed without a separate disclosure on the page.

Account Security

Your account is protected by OTP verification on login. If you notice activity you did not authorise, lock your account immediately through settings and contact support with your registered mobile number.

Right to Request Changes

You can request correction of inaccurate account data or ask us to close your account. Submit the request in writing through email support with your account ID and we will confirm receipt within a reasonable period.

Common Questions About Legal Terms and User Rights

These questions cover what our terms actually mean for your account — eligibility, data rights, wallet transactions and how to raise a dispute. If your question is not here, use the support channel and ask directly.

We do not make that confirmation. Access and eligibility depend on your local law and region. It is your responsibility to check the rules that apply before you open an account or deposit.

Deposits already processed through bKash, Nagad or Rocket cannot be reversed by us once the wallet provider confirms the transfer. Account suspension queries are handled case by case through email support.

Send a data request through our email support channel. Include your registered account name and mobile number. We will confirm receipt and respond within a reasonable timeframe with a summary of what we hold.

Yes. Submit a written deletion request via email support with your account ID. Some data may be retained for the minimum period required by record-keeping obligations before full deletion is completed.

Raise a dispute through live chat or email and describe which term you believe was misapplied. Our team reviews these separately from general account queries and will respond in writing.

We post an update notice on the platform before any change takes effect. Check this page periodically — the version in the account help centre is always the current one.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.